Our goal is to provide safe, respectful, and effective services. If you have a concern or complaint about your care, staff conduct, or program services, you have the right to file a grievance without fear of retaliation
Please complete this form and return it to staff, the Program Director, or place it in the grievance box (if available).
Client Information
You may file this grievance anonymously if you prefer.
I wish to remain anonymous
Details of Your Concern
Have you spoken to anyone about this concern already?
No
Yes - if yes, who did you speak to?
Signature
__________________________________
Date Grievance Received: _____________________________________
Received By: _______________________________
Action Taken:
____________________________________
______________________________
Date of Response to Client: _______________________________
Resolution:
_______________________________________
Staff Signature: _________________________________________
Date Closed: ___________________________
______________________________________
Client Rights Regarding Grievances
You have the right to file a grievance without retaliation.
Your concern will be reviewed promptly and fairly.
You will receive a response within ______ days.
If you are not satisfied with the outcome, you may request further review.